*Updated January 2025
We are committed to providing a barrier-free environment for all stakeholders including our visitors, team and clients who may access our information or use our services.
Website and web content
We work to ensure that our website is made easy to use and accessible for people with disabilities, with the strong belief that website accessibility efforts assist all users and that every person has the right to live with equality, comfort, and independence.
We will ensure our website and web content conform with the World Wide Web Consortium Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. We regularly scan our website to identify and fix possible accessibility barriers on our site. Despite our efforts to make all pages and content on our site accessible, some content may not have yet been fully adapted to the strictest web accessibility standards. We are further committed to ensuring that our website and web content will conform with WCAG 2.1 Level AA, other than; success criteria 1.2.4 Captions (Live); success criteria 1.2.5 Audio Descriptions (Pre-recorded); success criteria 1.4.9 Images of Text.
We’ve installed and made the UserWay Web Accessibility Widget available which is powered by a dedicated accessibility server. The software allows our website to enhance its conformance with the Web Content Accessibility Guidelines (WCAG 2.1). The accessibility menu can be enabled by clicking the accessibility menu icon that appears on the middle right of the page. After triggering the accessibility menu please wait a moment for the accessibility menu to load in its entirety.
Our website is tested and monitored regularly using manual techniques, website monitoring tools and digital accessibility conformance platforms. We are continuously modifying the website as we increase our accessibility knowledge and as technology advances.
Providing feedback
If you are experiencing difficulty with any content on our website or require assistance with any part of our site, please contact us during normal business hours (Monday to Friday from 8AM – 6PM EST) and we will be happy to assist. If you would like to submit an inquiry or provide feedback concerning accessible services or requests for an alternative format or communication support please do so in writing and email us or contact us by visiting the contact us page on this website. We are committed to communicating with persons who have disabilities in a timely manner and in a way that takes into account their disability. Your feedback and ideas are very important to us.
